Clarence Gooden's Blogspot: July 2015

Monday, July 27, 2015

B2B Opportunities at CSX Corporation

Source: http://www.marketbeat.com/stocks/NYSE/CSX/

CSX Corporation has become known for its innovative business-to-business strategies in the rail and intermodal industries. The company recently implemented a peer-to-peer electronic data interchange (EDI) system, which enabled it to cut out expensive third-party services and achieve cost reductions approaching $84.5 million. The new EDI exchange channel not only eliminates unnecessary expenses, but it also decreases billing time and improves cash flow.

Within its B2B tool, CSX also utilizes a data mapping functionality to eliminate data programming costs at its bank. The company experienced significant improvements in overall cash application matching, primarily by assembling customized data conversion maps for each freight payer. More than 40 percent of all cash at CSX is processed by the B2B tool.

In recognition of its accomplishments in B2B, CSX received the Sterling Commerce Innovation Award for “Seamless and Secure B2B Integration.” CSX eBusiness also holds a spot on the IBM Smarter Commerce Customer Advisory Council.

About Clarence Gooden

For the last 10 years, Clarence Gooden has functioned as chief commercial officer and executive vice president of sales and marketing at CSX Corporation, a major railroad operator based in Jacksonville, Florida. In his current role with the company, he is responsible for 800 sales-and-marketing professionals working at CSX headquarters and more than 30 field offices. During his time at CSX, he has played a key role in the expansion of crude-oil-by-rail operations serving markets in New Jersey and Philadelphia, as well as parts of eastern Canada. Clarence Gooden has also helped facilitate organic growth by providing employees with increased opportunities for new customer engagement and by developing an award-winning, industry-leading customer service system.

Mr. Gooden first joined CSX nearly 45 years ago. In addition to his work with the company, he maintains relationships with several important industry organizations, such as the National Freight Transportation Association and the Transportation Advisory Board. He also interacts with the Federal Reserve Bank of Atlanta and TTX Company.